What permits can I obtain online?
The online permitting system is limited to simple residential building permits for electrical, plumbing, re-roofing, HVAC, and some household equipment (dishwashers, disposals, water heaters, etc.). Applicants with questions about the online system or residential building permits can call the Building and Safety Division of the Department of Environmental Services at (805) 583-6723 during regular business hours.
Is making online payments safe?
The City of Simi Valley is committed to provide a secure environment for payment processing. We use the industry standard protocol, Secure Sockets Layer (SSL), to encrypt all your personal information as it passes through the Internet. This provides a secure pipeline between you and us to prevent the interception and misuse of your data.
How do I know my connection is secure?
To ensure you are on a secure server, look for the padlock or key icon in the lower right hand corner of your browser. The padlock should appear locked or the key should appear connected to indicate a secure server. The symbol may not be visible on general information screens about the service, but will be reflected on any screens that will transmit your confidential account information.
Another indication of a secure Web site is the web address bar. It will change from http://www… to https://www. The “s” indicates the hypertext transfer protocol is secure. Additionally, you must use a browser with 128-bit encryption. Google Chrome, Microsoft Internet Explorer, and Safari will support this level of security. If you use a different browser, verify that it supports this level of encryption for your security and confidence.
Visit Google Chrome, Microsoft Internet Explorer, or Safari and download the current version of the browser on your computer. If you use a different browser, go to the home page and update to a version that supports 128-bit security.
Customers may also pay their bills by telephone, 24 hours a day, by calling (855) 288-1492 (toll free).