Department of Community Services
Citizen Advisor Program – (805) 583-6861
Location: 2929 Tapo Canyon Road
Simi Valley, CA 93063
The City of Simi Valley provides information and referrals on a variety of issues affecting the quality of life for residents. The program includes Resources and Referrals to assist individuals in identifying the appropriate service provider or resource to address their needs. Additionally, the program supports the Task Force on Homelessness and compiles resources available to assist in preventing and reducing homelessness. These resources are available in the Directory of Social Services.
The Citizen Advisor program responds to the need for information related to quality of life issues. These include civil matters, consumer affairs, government benefits, landlord/tenant issues, and social services.
View a partial listing of local organizations that accept donations and utilize volunteers to assist homeless individuals and others in need.
But what about a truly needy panhandler? Learn how to Say No to Panhandling.
Resources and Referrals
Are you unsure which agency to call or where to find assistance? Simi Valley's Citizen Advisor program provides citizens with helpful information and referral to local government and non-profit resources to assist with a wide variety of needs, including referral to City and government services, landlord/tenant issues, neighbor concerns, homeless services, social services, and consumer resources.
For landlord/tenant information, contact the Housing Rights Center or calling (800) 477-5977, the County of Ventura District Attorney Consumer Mediation Section or calling (805) 651-3110, or the California Department of Consumer Affairs landlord/tenant booklet.
For foreclosure resources, visit the City's Housing & Special Projects page.
For social and homeless services, please review the Task Force on Homelessness resource information below.
For more information regarding the Citizen Advisor program, please call (805) 583-6861. For after hours assistance, please call the Ventura County 2-1-1 resource and referral line by simply dialing 2-1-1, or calling (800) 399-9597.
There are a number of opportunities available to the community to enhance skills and obtain information across a wide variety of disciplines.
The Rancho Simi Recreation and Park District offers a wide variety of recreational and educational opportunities for the community.
Free courses are available to assist the community in understanding mental health issues and how to respond to mental health emergencies. Courses are offered nationally. View more course information and upcoming dates from Mental Health First Aid.
The Parent Project has provided 25 years of service to provide parent-training programs for parents raising difficult or out-of-control children. Search for upcoming classes in your area.
Interface Children and Family Services provides for the multifaceted needs of families through programs related to mental health, youth and family dynamics, and family violence intervention. Visit Interface Children and Family Services for additional program information.
The Task Force on Heroin Prevention meets periodically and is focused on combating heroin and drug use within the community. View upcoming Task Force related events.
Ways to Prevent and Reduce Homelessness
There are many ways to contribute to the efforts to prevent and reduce homelessness. Those individuals that would like to assist the homeless and needy are encouraged to identify their Call to Action.
Don’t give money to panhandlers. Redirect your generosity to service providers that assist those in need. Donations of time or money can go further and have a greater, longer-lasting impact on the homeless and needy. Review the organizations that accept donations and rely on volunteers to prevent and reduce homelessness.
Additionally, Homeless Referral Cards are available to community members who would like to distribute resources to those in need in lieu of contributing to panhandlers. Call (805) 583-6861 to request cards.
Task Force on Homelessness
The Task Force on Homelessness was established by the City Council in 1999 to address the issue of homelessness in Simi Valley. The Simi Valley City Council and Task Force on Homelessness adopted a proactive goal to reduce homelessness in Simi Valley by 10% annually. This goal is part of a national, state, and countywide 10-year Strategy to End Homelessness. The Task Force on Homelessness coordinates the distribution of resources to assist homeless individuals, those at-risk of homelessness, and those in need.
Please click on the following links to access the resource information:
For more information regarding the Task Force on Homelessness, please call (805) 583-6861.