City of Simi Valley, CA
Home MenuUtility Billing
Water service in Simi Valley is provided by two agencies:
- City of Simi Valley / Waterworks District No. 8
- Golden State Water Company
Not sure which agency provides your water service? Use the Address Lookup tool (opens in a new tab) and enter your address to find out.
This page provides utility billing information for City of Simi Valley / Waterworks District No. 8 customers. Golden State Water customers should visit the Golden State Water website (opens in a new tab) to manage their accounts and pay their bills.
Payment Options
The City of Simi Valley offers several payment options for water utility bills. Some payment methods include a City convenience fee to cover processing costs.
Why is there a convenience fee?
Credit card and debit card companies charge the merchant (the City) fees to use their service. Because the City is required to recover all costs, water utility transactions include any applicable convenience fees as part of that cost recovery. Those convenience fees are the responsibility of the customer.
| Payment Method | Convenience Fee | How to Pay |
|---|---|---|
| Credit/debit card |
3.25% of transaction total (minimum $2.50) |
City's website, City Hall Customer Services counter |
| Credit/debit card (phone) | 3.25% of transaction total (minimum $2.50), plus $0.50 |
Automated phone line (IVR) |
| E-check | $1.25 per transaction |
City's website |
| E-check (phone) | $1.25 per transaction, plus $0.50 |
Automated phone line (IVR) |
| Automatic Bank Draft | Fee-free | Enrollment required |
| Bill Pay | Fee-free | Contact your bank |
| Check or money order |
Fee-free |
Mail, City Hall Customer Services counter, drop box |
| Cash | Fee-free | City Hall Customer Services counter |
For detailed instructions on each payment method, see the How to Pay section below.