Customer Services

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The Customer Services division is responsible for the processing of utility billingparking citations, miscellaneous general billing, bus passes, and dog licenses. Customer Services staff also coordinate the issuance of permits for special events and location filming.

Administration of Business Tax and Transient Occupancy Tax is coordinated for the City by HdL. The direct contact telephone number for these programs is (805) 850-1521. 

If you are interested in obtaining information on the following permits, please contact the Customer Services division at (805) 583-6736:

Billiard Room Bingo Massage Establishment
Pawnbroker Public Dance Massage Technician
Solicitor’s Permit Taxi Cab Retail Firearms
Special Event Second-Hand Dealer Location Filming

If you are interested in information regarding location filming within the City of Simi Valley, please contact the Customer Services division at (805) 583-6385.

Other Useful Customer Services Links:

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