SoCalGas wants to ease the concerns of their customers impacted by the federal shutdown and ensure they continue to receive the reliable natural gas service they depend on every day. SoCalGas customers can easily request to extend their payment due dates by either going online to socalgas.com/extension or by calling 1-877-238-0092 to speak with a customer service representative. Customer Service representatives are available 24-hours a day, 7 days a week.