HOW CAN I DETERMINE IF PROPERTY I HAVE LOST HAS BEEN TURNED OVER TO THE POLICE DEPARTMENT?
You may call the Property Section of the Police Department at (805) 583-6964.
IF I WAS ARRESTED, CAN I GET A COPY OF THE ARREST REPORT?
Copies of arrest reports may be obtained from the Ventura County District Attorney’s Discovery Unit at (805) 654-2500.
HOW DO I GET A RESTRAINING ORDER?
The most common type of restraining order is for incidents of domestic violence. In order to qualify for a domestic violence restraining order, you must have been the victim of abuse and have a close relationship with that person (married or registered domestic partners, divorced, separated, dating or used to date, live together, or used to live together), you are related (parent, child, brother, sister, grandmother, grandfather, mother-in-law, son-in-law), or you have a child with the person. Roommates would not qualify for a domestic violence restraining order.
If you have been a victim of battery or domestic violence reported to the Police Department, the Police Department's Victim Advocate may be contacted at (805) 583-6254 for assistance. Otherwise, you should contact the clerk of the nearest court in your jurisdiction for the proper forms or consult a private attorney.
WHAT HAPPENS AFTER THE SUSPECT IN MY CASE HAS BEEN ARRESTED?
If there is an arrest in a case in which you were the victim, the Police Department’s Victim Advocate will contact you with the name of the Deputy District Attorney handling your case, case number, and relevant court dates. You will also be provided with the contact information for the Ventura County District Attorney's Victim Advocate, who will assist you during the court proceedings.
I HAVE BEEN THE VICTIM OF A CRIME. WHAT SERVICES ARE AVAILABLE TO ME?
The Police Department's Victim Advocate may be contacted Monday through Friday, between 8:00 a.m. and noon. If you have been victimized and the suspect was arrested, the Victim Advocate will contact you automatically. If you would like further details on the victim services available, please call (805) 583-6254.
MY FORMER SPOUSE HAS NOT BEEN PROMPT IN FOLLOWING THE DIRECTIVES OF OUR CHILD CUSTODY ORDER; WHAT DO I DO?
In Ventura County, the courts and the prosecutor have determined that most custody issues should be referred back to family court. Minor violations of child custody orders are not investigated by the Police Department. Additional information on the services provided by family court may be found at the County of Ventura Superior Court website.
Only serious violations of custody orders will be investigated by the Police Department. These include crimes such as child abduction, or when a child is being purposely concealed from the other parent, or has been taken out of state, in violation of an order and to prevent the other parent from seeing the child. To report a crime of this nature you may call (805) 583-6950 or come to the Police Department, 3901 Alamo Street (map).
WHO CAN GET A COPY OF A POLICE REPORT?
Pursuant to the California Public Record Act, only the victim of a crime may get a copy of the report. If you are seeking a traffic collision report, any party involved including property owners or their agents (this includes attorneys or insurance companies) may obtain copies of reports. There is always a fee associated with obtaining a copy. Please call the Records Division at (805) 583-6976 to obtain the current fee and to determine whether the report is ready.
WHAT CAN I DO TO PROTECT MYSELF IF MY PERSONAL INFORMATION HAS BEEN COMPROMISED?
Contact one of the three main credit monitoring agencies (Experian, Trans Union, Equifax) and ask them to put a security alert on your credit file. This alerts creditors to contact you prior to extending credit on your behalf. The security alert will only be good for 90 days, so you should extend it out as appropriate.
HOW DO I REPORT A CODE ENFORCEMENT COMPLAINT?
File a complaint with Code Enforcement by telephone at (805) 583-6753, in person at the Code Enforcement counter or by mail at 2929 Tapo Canyon Road, Simi Valley, CA 93063, or by fax to (805) 583-7949. You may also file a complaint form online.
WHAT SHOULD I DO IF I SEE GRAFFITI IN MY NEIGHBORHOOD?
To report graffiti, please call the City's Graffiti Hotline at (805) 583-6444. If you have witnessed an act of graffiti or vandalism, have suspect information, and wish to have the Department investigate the incident, please call (805) 583-6950.
WHAT CAN I DO IF I RECEIVED A PARKING CITATION I FEEL I DID NOT DESERVE?
You may request an Administrative Review within 21 days of the date of the citation. Please click here for more information.
MY VEHICLE WAS TOWED AND I DO NOT THINK IT SHOULD HAVE BEEN. WHO CAN I CONTACT?
You may speak to the Traffic Unit Sergeant in charge of Vehicle Storage Hearings at (805) 583-6940, Monday through Thursday, from 7:00 a.m. to 3:00 p.m. Please visit the Police Department's Parking Enforcement site for more information.
WHAT DO POLICE DEPARTMENT VOLUNTEERS DO?
Police Department volunteers perform a variety of duties, including Citizens on Patrol and helping with crime prevention details and neighborhood watch meetings. For information about volunteering opportunities, please visit the Police Department's volunteer website.
CAN MY CHILD COMPLETE THEIR SCHOOL-ASSIGNED COMMUNITY SERVICE HOURS AT THE POLICE DEPARTMENT?
No. Volunteers must be at least 18 years of age.
DO I HAVE TO BE A RESIDENT OF SIMI VALLEY TO BE A POLICE DEPARTMENT VOLUNTEER?
Yes. For a full list of requirements or for more information about volunteering at the Police Department, please click here.
HOW DO I REPORT PARKING VIOLATIONS?
Please call the Police Dispatch Unit at (805) 583-6950 to report a parking violation in progress, such as a vehicle: in a handicap parking space; blocking a fire hydrant, driveway, or sidewalk; or in any other illegal location.
HOW DO I MAKE A POLICE REPORT FOR INSURANCE PURPOSES?
To report an incident not needing an Officer dispatched to a location, police reports may be taken over the telephone at (805) 583-6938. They may also be taken at the Police Station front desk (map) from 8:00 a.m. to 6:30 p.m., Monday through Friday. Types of reports may include reporting lost or stolen property, aiding the return of lost property, or notifying the Police Department of vandalism or a minor theft without suspect identification.
MAY I PARTICIPATE IN THE CITIZENS ACADEMY IF I DO NOT LIVE IN SIMI VALLEY?
Yes. The Citizens Police Academy is open to any adult who lives or works in Simi Valley, provided that they do not have any felony convictions or pending criminal actions at the time of application.
HOW DO I REPORT A CRIME?
If you are reporting a life-threatening emergency, call 911. To report a crime that has already occurred, call the Police Department at (805) 583-6950. Our Communications Center staff will help determine the best way to handle your incident. You may also come to the Police Station (map), and our front desk staff may assist you from 8:00 a.m. to 6:30 p.m., Monday through Friday.
HOW DO I GET A COPY OF A POLICE REPORT?
Please come to the Records Unit counter in the Police Department lobby (map). Police Reports will only be released to involved parties. There is an associated fee for duplicating a Police Report. The Police Department complies with the requirements of the California Public Records Act.
Please call the Officer who took your report at (805) 583-6950, and have your report number available. You may also contact the Police Department’s Victim Advocate at (805) 583-6254.
HOW DO I REPORT BARKING DOGS?
The City contracts with the Ventura County Animal Regulation Department
for animal control issues, including enforcement of the City's
ordinance to declare any dog a public nuisance that barks so loudly, so
frequently, and continuously over so long a period of time as to
deprive individuals in the neighborhood of the comfortable enjoyment of
their homes. For more information on how to file a complaint regarding
an excessively barking dog, please visit the Animal Regulation website
or call 1-888-223-7387. You may also contact the City's Code
Enforcement staff at 583-6753 for additional information and
HOW DO I REPORT AN ABANDONED VEHICLE?
Vehicles are considered abandoned when they have been parked on a City street in excess of 72 hours. To report an abandoned vehicle, please contact the Traffic Unit at (805) 583-6921 and leave the following information:
- A contact number. - The address. - Vehicle description and license plate number. - Detailed description of the problem.
Your name will be kept confidential. Prior to issuing a citation or towing an abandoned vehicle, Police Department staff must independently determine whether the vehicle is in violation.
HOW DO I GET A CORRECTABLE (EQUIPMENT) TRAFFIC CITATION SIGNED OFF?
Correctable equipment violations may be signed off by personnel staffing the front desk of the Police Station (map) from 8:00 a.m. to 6:30 p.m., Monday through Friday. You must bring proof of the correction with you. This typically requires you to bring the actual vehicle.
10:00 p.m. - 7:00 a.m. Sunday through Thursday
11:00 p.m. - 7:00 a.m. Friday and Saturday
To report a noise nuisance, please contact the Police Department at (805) 583-6950.
HOW CAN I GET MORE INFORMATION ABOUT JOB OPPORTUNITIES WITH THE SIMI VALLEY POLICE DEPARTMENT?
Both sworn and civilian job openings are posted on the City of Simi Valley website, and announcement flyers are available at the information desk at City Hall, 2929 Tapo Canyon Road.
WHAT TYPE OF EDUCATION AND EXPERIENCE WOULD ASSIST ME IN BECOMING A POLICE OFFICER WITH THE SIMI VALLEY POLICE DEPARTMENT?
The Simi Valley Police Department places a high value on advanced education. Although a college education is not a requirement for employment as a Police Officer, most of our Officers have completed some college coursework and many have bachelor’s degrees. The area of college coursework does not necessarily have to be related to the study of criminal justice.
Employment or volunteer positions involving public contact, customer service, interpersonal communication, dependability, and responsibility, as well as military experience, can provide applicants with the skills and abilities to be successful in the law enforcement field.
I AM INTERESTED IN TRAFFIC VOLUMES ON CITY STREETS. WHERE CAN I GET THIS INFORMATION?
Each year the City of Simi Valley publishes an 8”x11” Average Daily Traffic (ADT) Map showing the traffic volumes for all major arterial streets within the City limits and for the Ronald Reagan Freeway. To view the map click here or contact the City's Public Works Counter at (805) 583-6786 for more information.
DO DRIVERS MAKE CHANGE?
Fixed-route & ADA/DAR Paratransit Systems:
No, Simi Valley Transit drivers are not able to provide change.
CAN I TAKE MY DOG ALONG WITH ME ON THE BUS?
Fixed-route & ADA/DAR Paratransit Systems:
Transporting animals aboard any Simi Valley Transit vehicle is not permitted unless the animal functions as a Service Animal or is confined in an approved animal carrier.
CAN I TAKE MY BIKE ON THE BUS?
Fixed-route Bus System:
Simi Valley Transit provides a convenient and affordable way to travel in and around Simi Valley. To ensure that our customers have a truly enjoyable experience, each Simi Valley Transit bus is equipped with a bicycle rack that can carry up to two bicycles. For more information, please click on the following link to access the Bikes on Buses brochure.
ADA/DAR Paratransit System:
Bicycles are not permitted on any ADA/DAR Paratransit vehicle.
WHERE CAN I PURCHASE BUS PASSES?
Fixed-route Bus Passes:
Simi Valley Transit Bus Passes are sold in books of forty-two (42) tear-out tickets and can be purchased at the following locations:
City Hall - 2929 Tapo Canyon Road Simi Valley, CA 93063 Map: City Hall Simi Valley Town Center Guest Services - 1555 Town Center Way Simi Valley, CA 93065 Simi Valley Transit Facility - 490 West Los Angeles Avenue Simi Valley, CA 93065 Map: Transit Maintenance Facility
In addition to the above locations, Student Bus Passes can also be purchased in the ASB Office of local middle and high schools for $40.00 per book. Adult Bus Passes are sold for $40.00 per book, and Senior/Special Bus Passes are sold for $20.00 per book.
ADA/DAR Paratransit Passes:
ADA/DAR Paratransit Passes are sold in books of ten (10) tear-out tickets for $15.00 per book and can be purchased at the Simi Valley Transit Facility, located at 490 West Los Angeles Avenue. You can also place an order with one of our friendly Dispatchers by calling (805) 583-6464.
HOW DO I GET TO MY DESTINATION USING THE BUS?
Fixed-route Bus System:
Simi Valley Transit provides public transportation throughout Simi Valley and portions of the western San Fernando Valley community of Chatsworth. Simi Valley Transit Bus_Schedules and Fixed Route Maps are displayed at most bus stop locations along Simi Valley Transit's four fixed-route bus lines and are also available on all buses. Individuals can receive bus information by calling (805) 583-6456 or by logging onto one of the following websites:
ADA/DAR Paratransit is a curb-to-curb service provided to seniors age 60+ and individuals certified under the Americans with Disabilities Act. ADA/DAR service is provided throughout Simi Valley and portions of the western San Fernando Valley community of Chatsworth. Trips can be scheduled for next day service or up to 14 days in advance by calling (805) 583-6464 between 8:00 a.m. and 5:00 p.m., Monday through Saturday.
WHAT DOES IT COST TO JOIN THE SENIOR CENTER?
There is no fee to attend the Senior Center. Activities at the Center are open to anyone age 50 or older. Some of the classes have a nominal fee.
WHERE IS THE SENIOR CENTER?
The Senior Center is located at 3900 Avenida Simi, Simi Valley, CA 93063. From the 118 Freeway, take the Tapo Canyon Rd. exit and go north on Tapo Canyon Rd., past the Simi Valley Public Library, then turn left on Avenida Simi.
I’M HAVING PROBLEMS WITH MY TEENAGER. WHO SHOULD I CALL?
Click here to visit the City’s Teen Assistance and Resources web page for a listing of resources for teens and families.
HOW IS MY SEWER BILL CALCULATED?
The monthly sewer service fee varies for different types of residential and commercial use. For most residential accounts, these fees are paid on their property tax bills. For new homes or new connections to the sewer system, these fees will be billed bi-monthly until transferred to the property tax roll. View detailed fee information or call the Department of Public Works at 583-6846 for more information.
WHAT ARE THE SIMI VALLEY NEIGHBORHOOD COUNCILS?
The Neighborhood Councils serve as advisory bodies to the City Council and Planning Commission. They provide an opportunity for public participation and involvement in City affairs as a mechanism for communication between the City Council and the public. For more information, please click here to access the Neighborhood Councils web page.
MAY I ATTEND THE NEIGHBORHOOD COUNCIL MEETINGS IF I DO NOT SERVE ON AN EXECUTIVE BOARD?
Yes. Every City resident 18 years and older is a member of his or her respective Neighborhood Council and is encouraged to attend meetings and vote on proposed development projects.
HOW DO I APPLY FOR THE YOUTH COUNCIL?
Youth interested in serving in an advisory capacity to the City Council on issues related to youth can apply for the Youth Council. Recruitment takes place in the spring for the following school year. Youth Council applications are accepted on an ongoing basis and are available by clicking here. For more information regarding the Youth Council and the Annual Youth Summit, please access the Youth Council web page by clicking here.
WHO QUALIFIES TO SERVE ON THE NEIGHBORHOOD COUNCIL EXECUTIVE BOARDS?
Every City resident 18 years and older is a member of his or her respective Neighborhood Council. Each of the Neighborhood Councils has a maximum of 13 members on its Executive Board, who are appointed by the City Council and members serve two-year terms.
WHO CAN USE THE YOUTH EMPLOYMENT SERVICE (YES)?
All Simi Valley residents between the ages of 13 and 22 are eligible for the Youth Employment Service (YES). For more information, please click here to visit the YES web page.
DO YOU TAKE WALK-IN CLIENTS?
Not at this time. Youth must make an appointment to meet with the Youth Employment Service Coordinator for employment coaching and job referrals. Please call (805) 522-HIRE (4473) to schedule an appointment.
HOW DO I SET UP AN APPOINTMENT WITH THE YOUTH EMPLOYMENT SERVICE (YES) TO RECEIVE JOB REFERRALS?
Youth ages 15 - 22 can call (805) 522-HIRE (4473) to set up a YES appointment. Appointments are available Monday through Friday between the hours of 9:30 a.m. and 4:00 p.m. Please click here for more information and participant forms.
DOES THE CITY'S YOUTH EMPLOYMENT SERVICE (YES) ISSUE WORK PERMITS?
No. Work Permits must be obtained from the youth’s school of attendance. Entertainment Work Permits must be obtained from the Division of Labor Standards Enforcement. The YES provides training and assistance with job search, interview, and workplace readiness skills as well as job referrals to youth ages 13-22 at no cost. For more information on the YES services, visit the YES web page.
I HAVEN’T TURNED 15 YET; CAN THE CITY'S YOUTH EMPLOYMENT SERVICE (YES) HELP ME FIND A JOB?
While there aren’t typically a lot of job referrals for youth ages 13 and 14, the Youth Employment Service's (YES) “Entering the Workforce” workshops are provided at least twice a year. The workshops provide an overview of the types of jobs typically available to youth in that age group, how youth can market themselves safely, and how to better prepare for paid employment. Call (805) 522-HIRE (4473) for more information.
MY NEIGHBOR HAS TRASH AND OUTSIDE STORAGE IN THE FRONT YARD AND KEEPS TRASH RECEPTACLES OUT BY THE CURB AT ALL TIMES. IS THIS ALLOWED?
Accumulation of trash is not allowed on the property. The open storage of materials may be located in a rear yard, or behind a side yard fence, gate, or wall provided it does not constitute a health or safety hazard or violate any other laws. No open storage (except for furniture specifically designed for outdoor use) is permitted in the front yard or areas in front of a side yard fence, gate, or wall. Materials stored in any side or rear yard shall not be higher than the surrounding property line fence or side yard fence, gate, or wall. Trash receptacles may be placed out for collection no earlier than 4:30 p.m. on the day immediately prior to collection, and must be removed no later than 10:00 p.m. on the day of collection. To complete a complaint form, click here.
HOW CAN I FIND OUT ABOUT VOLUNTEER OPPORTUNITIES?
The City maintains a listing of potential volunteer opportunities in the community for youth and adults. Call (805) 583-6861 to request a copy of the volunteer list or to add your non-profit agency’s information, or visit the City's Volunteer Opportunities web page by clicking here. The City also offers opportunities for residents to serve on City Boards and Commissions. Check the Simi Valley News section of the website regularly for recruitments, or call the City Clerk's office at (805) 583-6748 for more information.
OUR NEIGHBORHOOD WANTS TO CLOSE THE STREET FOR A BLOCK PARTY. WHOM DO WE CONTACT?
Please contact the Police Department's front desk at (805) 583-6938 for more information.
WHAT OTHER REQUIREMENTS MAY I BE SUBJECT TO (FEDERAL REQUIREMENTS)?
For employer identification tax number and federal tax withholding information, contact http://www.IRS.gov
HOW DO I MAKE A COMPLAINT ABOUT A DOG'S EXCESSIVE BARKING?
The City recognizes that a dog's excessive barking can be very disturbing to neighboring residents. That is why the City has an ordinance that addresses situations where a dog barks so loudly, so frequently, and continuously over a long period of time as to deprive individuals residing in two or more residences in the neighborhood of the comfortable enjoyment of their homes. The City contracts with Ventura County Animal Services (VCAS) for animal control issues including, enforcement of the City's barking dog ordinance.
Recommended First Step
It is recommended to contact the dog owner directly and advise them that there is a concern about their dog's excessive barking. Often times the dog owner may be unaware that the dog is creating a disturbance.
How to File a Barking Dog Complaint
If speaking to the owner about the dog's excessive barking is unsuccessful, please visit the Ventura County Animal Services website or call VCAS's Barking Dog Hotline at (805) 388-4341 (Option 7) for more information.
For Questions About the Number of Allowed Dogs
If you have concerns about the number of dogs that an owner is allowed to keep, please contact the City's Code Enforcement section at (805) 583-6753 for additional information and assistance.
HOW CAN I FIND OUT ABOUT UPCOMING SHOWS AND PERFORMANCES AT THE SIMI VALLEY CULTURAL ARTS CENTER?
Interested patrons may subscribe to an e-mail notification list free of charge through the Simi Valley Cultural Arts Center's website. Subscribers will receive updates regarding new shows, ticket discounts, special cast events, and more.
WHO ARE THE CABLE TELEVISION PROVIDERS IN SIMI VALLEY?
There are three sources for cable video services in the City. Time Warner serves all of Simi Valley and may be reached at 1-888-892-2253. AT&T offers video services in parts of the City and may be reached by calling 1-800-288-2020. You may also call one of the satellite video providers listed in the Yellow Pages.
IS THERE ANYTHING THE CITY CAN DO ABOUT UNKEMPT RESIDENTIAL OR COMMERCIAL PROPERTY?
Yes. The City’s Property Maintenance Program will address items that include overgrown grass and weeds, trash accumulations, open storage, exterior missing and peeling paint, and damage to the structure, roof, or driveway. For more information, please click here.
HOW IS MY WATER BILL CALCULATED?
The water charge on your utility bill is based on a fixed service fee and a water usage charge. The fixed service fee is based on the water meter size. The service fee provides for meter replacement, meter reading, customer service and billing services.
The water usage portion of the charge is based on a customer’s service classification (residential or non-residential) and the number of billing units used in a billing period. For reference, 1 billing unit equates 748 gallons.
Residential customers’ usage charges are calculated according to a two-tiered water conservation pricing structure. To encourage conservation, the cost of water increases as usage increases.
For more information please contact Customer Services at (805) 583-6736.
HOW DO I REQUEST THE CITY TO INSTALL SPEED HUMPS ON MY STREET?
Contact the Public Works Engineering Section at (805) 583-6786.
HOW DO I REQUEST A CROSSWALK?
Contact the Public Works Engineering Section at (805) 583-6786.
WHAT OTHER REQUIREMENTS MAY I BE SUBJECT TO (VENTURA COUNTY REQUIREMENTS)?
Fictitious Business Name - If you transact business under a fictitious business name, any name other than your surname or have more than one owner, you will need to file a Fictitious Business Name Statement with the County Clerk’s Office. If you accidentally “infringe” upon another business name you may be subject to legal action. Contact the County Clerk’s Office at (800) 660-5474 or (805) 654-3790 for further information.
Health Permits - A Health Permit from the Ventura County Environmental Health Department may be required if your business involves food sales, public pools/spas, tattooing, body piercing, permanent cosmetics, cosmetology or other business. Contact the County Environmental Health Department at (805) 654-2813 for additional requirements.
WHEN IS MY UTILITY BILL DUE?
Bills are rendered at approximately 63-day intervals. The bill is due and payable upon receipt. It will be considered past due if not paid within 21 days after the original bill was issued. If this bill is not paid within 43 days from the original bill issue date, a delinquent service charge will be assessed. Water service will be turned off for non-payments 48 days after the original bill was issued. If you account is turned off for non-payment, an additional service charge will be applied to your account. If water service has been disconnected due to non-payment, the account must be paid in fully 4 p.m. to have water service restored by 5 p.m. on the same day service was disconnected.
WHAT IS THE TELEPHONE NUMBER OF THE SIMI VALLEY LANDFILL?
I WAS GIVEN A TRAFFIC TICKET AND WOULD LIKE TO KNOW WHEN A TRAFFIC OR SPEED LIMIT SIGN WAS INSTALLED. WHOM DO I CONTACT?
WHOM DO I CALL REGARDING TRAFFIC SIGNAL TIMING OR OUTAGES?
For traffic signal timing, please call Traffic Engineering (805) 583-6786. To report a traffic signal malfunction, please call the Police Department dispatch center at (805) 583-6950.
HOW CAN I GET A SPEED LIMIT SIGN ON MY STREET?
The City installs speed limit signs on all major roadways. Speed limit signs are not required for residential streets. The speed limit on residential streets is established by State law and often referred to as “prima facie” limit which does not require posting of signs for enforcement. Other prima facie limits established are 15 mph in alleys, at blind intersections, blind railroad crossings, and 25 mph in business, and posted school zones when children are going to and from school.
I AM A CONTRACTOR AND WOULD LIKE TO KNOW IF I CAN DO GRADING ON MY PROJECT ON SATURDAY?
Work may be allowed if overtime inspection is arranged for prior to the date of work, and provided an inspector is available. Contact the Public Works Department, Development Division, at (805) 583-6786.
IF AN EXISTING SIGN IS MISSING OR KNOCKED DOWN, WHOM DO I CONTACT?
Contact the City's Public Services Center at (805) 583-6400.
HOW CAN I GET A TRAFFIC SIGN SUCH AS "DEAD END" OR "NO OUTLET" AND OTHER ROAD SIGNS ON OUR CITY STREETS?
Please contact the Public Works Engineering Counter at (805) 583-6786.
CAN I PAINT THE CURB RED AND INSTALL MY OWN TRAFFIC SIGNS ON MY STREET?
No. Only public authorities shall place traffic signs and markings for the purpose of regulating, warning, or guiding traffic as stated in the California Department of Transportation Traffic Manual (Caltrans). The City installs curb paint/no-stopping signs, or other traffic signs and markings, after careful examination of their need and impacts on City streets. Therefore, all signs and curb markings in the public right-of-way must be installed by the City or with the City’s approval. For more information, contact the Traffic Engineering Division at (805) 583-6786.
CAN I GET "CHILDREN AT PLAY" SIGNS INSTALLED ON MY STREET?
“Children at Play” signs and similar signs are not recognized by the State of California or by the Federal Highway Administration as official traffic control devices and therefore, are not installed by the City on public streets.
Many people believe that “Children at Play” signs and similar signs, such as “Slow,” or “Slow Entering Residential Area,” enhance the children’s safety, but may not realize that there are many safety concerns about the use of these signs. Such signs have been proven to be ineffective in providing added protection for children, and the sign’s presence could negatively affect the children’s safety on our streets.
HOW DO I DETERMINE WHAT TYPE OF EASEMENT I HAVE BEHIND MY PROPERTY?
Since the City does not keep individual property records, you may need to investigate several sources for information: (1) the tract or parcel map which created your lot; (2) the deed to your property; (3) the title report for your property; (4) the title company which issued your title insurance policy; (5) the person, agency or utility which holds the use of an easement, or (6) a private civil engineer or land surveyor. The City of Simi Valley may be able to assist you with Item (1). Contact the Public Works Department, Development Division, at (805) 583-6786.
HOW DO I GET A COPY OF THE GRADING PLANS FOR MY LOT?
Contact the Public Works Department at (805) 583-6786. The Development Division maintains grading plans for most lots in the City.
HOW DO I GET A TRAFFIC SIGNAL INSTALLED AT AN INTERSECTION?
Please contact the City's Traffic Engineering Division at (805) 583-6786 to request the installation of a traffic signal at a particular intersection. Traffic engineers follow State and Federal guidelines and criteria called "warrants" to evaluate intersections for signal installation.
HOW DO I PROPERLY DISPOSE OF HAZARDOUS WASTES FROM MY HOME, SUCH AS FLUORESCENT LIGHT BULBS, MOTOR OIL, BATTERIES, ETC.?
An encroachment permit allows an applicant to do work within the City’s right-of-way. Except for pool/spa draining, encroachment permits are only issued to insured licensed contractors or, in some cases, property owners, based on approved engineering plans. For further information, please contact the Public Works Department, Development Division, at (805)583-6786.
WHERE CAN I OBTAIN A COPY OF THE CITY OF SIMI VALLEY STREET MAP?
The City does not survey property lines for private property owners. However, there are many licensed civil engineers/land surveyors located in Simi Valley that will survey property lines. Please consult the phone book for local contact information.
WHO MAINTAINS THE BIKE TRAILS ALONG THE ARROYO SIMI?
The Rancho Simi Recreation and Park District (RSRPD) is responsible for maintenance of all bike trails, parks, and public golf courses; they may be reached at (805) 584-4400 or through the RSRPD website.
WHAT IS THE PROCESS FOR REMOVING MY PROPERTY FROM THE FLOOD ZONE?
FEMA determines whether properties are located in the Special Flood Hazard Areas (Flood Zones). The Public Works Department administers the Federal Flood Plain Ordinance from FEMA within the City limits. The City will work with individual homeowners and their engineering consultants to prepare the required documentation to send to FEMA, requesting that the homeowner’s property be removed from Flood Zones and the associated insurance requirements. For further information, contact the Public Works Development Division at (805)583-6786.
WHEN WILL MY STREET BE RESURFACED?
Streets are resurfaced according to a schedule. For residential streets, please contact Public Works Street Maintenance at (805)583-6400. For major streets, please contact Public Works Capital Projects at (805)583-6786.
HOW IS MY WATER BILL CALCULATED?
The water charge on your utility bill is based on a fixed service fee and a water usage charge. The fixed service fee is based on the water meter size. The service fee provides for meter replacement, meter reading, customer service, and billing services.
The water usage portion of the charge is based on a customer’s service classification and the number of billing units used in a billing period (1 billing unit equals 748 gallons).
Residential customers’ usage charges are calculated according to a two-tiered water conservation pricing structure. To encourage conservation, the cost of water increases as usage increases. Nonresidential customers pay water usage calculated at the first tier rate of residential customers.
WHEN IS MY UTILITY BILL DUE?
Bills are rendered at approximately two-month intervals. The bill is due and payable upon receipt. It will be considered past due if not paid within 21 days after the original bill was issued. If the bill is not paid within 43 days from the original bill issue date, a delinquent service charge will be assessed. Water service will be turned off for non-payments 48 days after the original bill was issued. If your account is turned off for non-payment, an additional service charge will be applied to your account. Water service will not be restored until total charges due are paid at City Hall. To get service restored the same day as your payment, you must make the payment by 4:00 p.m.
WHAT FEDERAL REQUIREMENTS MAY MY NEW BUSINESS BE SUBJECT TO?
Employer Identification Number - For employer identification number and federal tax withholding information, contact Internal Revenue Service (IRS).
WHAT COUNTY REQUIREMENTS MAY MY NEW BUSINESS BE SUBJECT TO?
Fictitious Business Name - If you conduct business under a fictitious business name (any name other than your surname) or have more than one owner, you will need to file a Fictitious Business Name Statement with the County Clerk’s Office. If you accidentally “infringe” upon another business name you may be subject to legal action. Contact the County Clerk’s Office for further information.
Health Permits - A Health Permit from the Ventura County Environmental Health Department may be required if your business involves food sales, public pools/spas, tattooing, body piercing, permanent cosmetics, cosmetology, or other types of business. Contact the County Environmental Health for additional requirements.
HOW MUCH DOES A BUSINESS TAX OR PERMIT CERTIFICATE COST?
The business tax varies depending upon the amount of gross receipts you earn in the City of Simi Valley. Other fees may apply depending upon the nature of your business. Click here for a fee schedule, or you may contact Customer Services at (805) 583-6736.
WHAT IS SECTION 8?
The Section 8 Housing Choice Voucher Program is a federally funded program administered locally by the Area Housing Authority of the County of Ventura. A qualified applicant making not more than 60% of the Area Median Income would be responsible for paying up to 40% of their gross monthly income toward housing expenses, and the government would pay the balance. For more information about this program, visit the Area Housing Authority's website.
HOW DO I DISPUTE MY BILL?
If you wish to question your bill, please contact the Customer Services Division at (805) 583-6736.
I HAD A HIGHER UTILITY BILL THAN EXPECTED. WHAT HAPPENED?
The most common causes of higher-than-normal usage are landscape irrigation system issues. This may include changes in the duration and frequency of your watering, leaking valves, broken sprinkler heads, or broken pipes. If you suspect a leak, look around your home or business for telltale signs: moss growing on the ground, valves or sidewalks; mushy soil or grass; dirt on sidewalks or driveway near a sprinkler head. You can also check your meter to help confirm a leak. If you have a landscape maintenance company, consult with them to see if they have noticed any problems.
Other common causes of high usage include leaky toilets, constantly running toilets, valves or bypasses left open and increased laundry.
Customers who have questions about their water bill or who would like to contest the billed usage should contact our Customer Services Division at (805) 583-6736, between 7:30 a.m. and 5:15 p.m., Monday through Friday.
HOW CAN I PAY MY UTILITY BILL?
By Telephone - You can now make your bill payments using a credit card or a checking account by contacting the Customer Services Division at (805) 583-6736 between the hours of 7:30 a.m. and 5:15 p.m.
Mailing your bill - Enclose the detachable top portion of your bill, along with a check or money order made payable to the City of Simi Valley for the amount due. You may use the envelope provided to ensure speed and efficiency in processing. Please do not include cash or coin.
If the envelope provided is lost, mail to: City of Simi Valley P. O. Box 30536 Los Angeles, CA 90030-0536
In Person - If you wish to pay in person, please bring your entire bill to our Customer Services Division between the hours of 7:30 a.m. and 5:15 p.m.
City of Simi Valley 2929 Tapo Canyon Road Simi Valley, Ca 93063
Electronic Payments - You may pay online through your bank’s bill pay/online banking system. When setting up the City of Simi Valley as your payee, please ensure that your entire account number, including the letter directly following the account number, is included.
Automatic Bill Payment - For additional convenience, you may pay your water/wastewater bill through the City's automatic bank debit program. If you would like to participate in this program, please complete the application for the Automatic Debit Program and mail the application and a voided check to the City of Simi Valley at the above referenced address.
After Hours Payments - After hours payments may be placed in the payment box located in front of City Hall at 2929 Tapo Canyon Road. Payments placed in the payment box should include your check or money order payable to the City of Simi Valley and the bottom portion of your bill. Payments placed in the payment box on non-business days or after 7:30 a.m. will be picked up the next business day.
HOW DO I SIGN UP OR CANCEL WATER SERVICE?
Please contact the Customer Services Division at (805) 583-6736.
WHAT OTHER REQUIREMENTS MY I BE SUBJECT TO (STATE REQUIREMENTS)?
Alcohol Beverage License - If your business is selling or serving alcoholic beverages, you will need to contact Alcohol Beverage Control for additional permit information prior to conducting such business.
Resale/Sellers Permit - If you intend to sell tangible goods by wholesale or retail, a Sellers Permit is required. To apply and obtain information on sales tax, contact the State Board of Equalization.
Business With Employees - If you have employees, contact Employment Development Department for their requirements regarding state withholding taxes, disability and unemployment insurance.
Business with No Employees - If you have no employees, contact Franchise Tax Board regarding state withholding taxes and corporate taxes. (Note: Family members are considered employees.)
Independent Contractors - As an employer, if you are hiring independent contractors (not an employee) you need to be aware that they should comply with the business tax certificate requirements of the City of Simi Valley.
All independent contractors, paid on a “1099” must contact Licensing Services for licensing requirements. Delay in complying will result in penalties being assessed and the possible issuance of a citation.
DO I NEED TO HAVE A PHYSICAL ADDRESS BEFORE APPLYING FOR A BUSINESS LICENSE?
Yes. Having an accurate site location is crucial for receiving the correct zoning information and for filing various documents and permits. Private mailbox addresses are for mailing purposes only and cannot be used as a business address.
WHAT IF I HAVE MORE THAN ONE BUSINESS?
If you own more than one business you will need to obtain a business tax certificate for each location and for each type of business. You may be eligible for a branch establishment business tax certificate. Contact Customer Services at (805) 583-6733 for further information.
DO I NEED A BUSINESS TAX CERTIFICATE TO START A BUSINESS?
City Ordinance requires you to have a business tax certificate if you are doing business within, or your business is located within the City.
You may obtain a business license application online through the City website anytime or by fax by calling (805) 583-6399. Applications are also available at City Hall at the Customer Services Counter.
WHERE DO I GO TO APPLY FOR A CITY BUSINESS LICENSE?
To obtain a new Business Tax Certificate, please bring a completed Business Tax Certificate Application to the Planning Division at Tapo Canyon Road (map). To renew an existing Business Tax Certificate, please visit the Customer Services Division at 2929 Tapo Canyon Road (map).
HOW OFTEN DOES THE METROLINK RUN?
Metrolink information is available by calling (800) 371-LINK (5465) or visiting the Metrolink website at www.metrolinktrains.com for services and schedules.
WHAT IS AN ADMINISTRATIVE HEARING?
An Administrative Hearing is an opportunity to have your appeal reviewed by an independent Hearing Officer. Hearings are held once a month between the hours of 8 a.m. and 11 a.m. located at the East Valley Sheriff Station, 2101 East Olsen Road, Thousand Oaks, CA 91360.
WHAT HAPPENS AFTER I APPEAL A PARKING CITATION?
The citation will be reviewed and a field investigation will be done, if needed. You will be notified of the citation's status by mail at the vehicle's registered address. The citation will be found either "Liable" or "Not Liable." If the citation is found "Liable," you must pay the fine amount due. If the citation is found "Not Liable," no further action is required. If payment has been made, a refund will be processed. If the citation is found "Liable" and you wish to appeal further, an Administrative Hearing may be requested.
HOW WOULD I PROCEED IF I WANTED TO REQUEST AN ADMINISTRATIVE HEARING?
Return by mail, the "Result of Administrative Review Notice," along with the full fine amount, within 21 days of the date on the notice to:
City of Simi Valley 2929 Tapo Canyon Road Simi Valley, CA 93063
The Hearing Officer's ruling will be mailed within 7 days. No hearing requests will be accepted after 21 days and you will be required to pay the full fine amount and a delinquent fee of $26.
HOW MAY I PAY A PARKING CITATION?
By mail or in person:
City of Simi Valley 2929 Tapo Canyon Road Simi Valley, CA 93063
WHAT HAPPENS IF MY PARKING CITATION PAYMENT IS LATE?
If the citation is NOT paid by the due date, the full fine amount and a delinquent fee of $26 will be placed on your vehicle's registration records with the Department of Motor Vehicles. The vehicle may not be registered until the citation has been paid in full.
WHOM DO I CONTACT WITH QUESTIONS ON A PARKING CITATION?
For questions regarding a parking citation issued within the City of Simi Valley:
By phone: (805) 583-6736 By fax: (805) 583-6399
In Person or By Mail: City of Simi Valley Customer Services Division 2929 Tapo Canyon Road Simi Valley, CA 93063
Office hours are 7:30 a.m. - 5:30 p.m., Monday-Friday.
Send all letters and documentation to: City of Simi Valley 2929 Tapo Canyon Road Simi Valley, CA 93063
The "penalty clock" stops until the citation is reviewed. There will be no additional penalties assessed during the review period. No appeals will be accepted after the citation becomes delinquent, and you will be required to pay the full fine amount and a delinquent fee of $26.
CAN I APPEAL A PARKING CITATION IN SUPERIOR COURT?
Yes, but only after the citation has been found "Liable" through the Administrative Review and Administrative Hearing processes. File the PROOF OF SERVICE OF NOTICE OF APPEAL form, along with a $25 filing fee at Ventura County Superior Court-Civil Claims Division, within 30 days of the date on the notice that is mailed to you following the Administrative Hearing. If the "Liable" ruling is overturned, the City will refund the $25 filing fee and all fine amounts paid.
Ventura County Superior Court Civil Claims Division 3855F Alamo Street. Simi Valley, CA 93063
HOW DO I APPLY FOR A CITY OF SIMI VALLEY HOME REHABILITATION LOAN?
Contact the Home Rehabilitation Coordinator at (805) 583-6757. The Coordinator will ask you a few pre-qualifying questions prior to sending you an application. You must own and occupy a residence within Simi Valley. Applicants will need to be income eligible to participate and have only a first trust deed on their property. A $30.00 non refundable application fee must accompany the returned application.
HOW MUCH MONEY ARE WE ALLOWED TO BORROW FOR A CITY OF SIMI VALLEY HOME REHABILITATION LOAN?
Up to $30,000 with simple interest accruing at 2% for a 15-year term. The money can be used for eligible repair items such as heating and air-conditioning, painting, plumbing, electrical, and bathroom and kitchen modifications to name a few. No payments are due until the property is sold/refinanced or title changes.
WHAT ARE THE REPAYMENT TERMS FOR A CITY OF SIMI VALLEY HOME REHABILITATION LOAN?
For deferred loans, the City gets reimbursed upon sale, transfer, or refinance of the property along with the accrued interest.
WHAT IS THE INTEREST RATE AND HOW LONG DOES THE LOAN ACCRUE INTEREST WHEN UTILITIZING A CITY OF SIMI VALLEY HOME REHABILITATION LOAN?
The loan accrues 2% simple interest per year until after the 15th year when the interest stops accruing.
HOW LONG IS THE WAITING LIST FOR THE CITY OF SIMI VALLEY'S AFFORDABLE APARTMENTS?
The length of the waiting list varies from complex to complex. Do not be discouraged from placing your name and contact information on any waiting list unless management is no longer taking new names due to the length of the current list. Managers will frequently move down existing lists quickly because people have not updated their contact information, have found other housing, or have simply left the area. Remember to keep your information current to prevent being passed over for an affordable unit.
I PURCHASED A HOME WITH AN UNPERMITTED ADDITION OR GARAGE CONVERSION. CAN I USE MY CITY OF SIMI VALLEY HOME REHABILITATION LOAN TO BRING IT ALL UP TO CODE?
No, additions and conversions must be brought up to code by the homeowner before submitting an application for funds. However, the program will pay to remove the unpermitted work and return the home to its permitted condition.
IS THE CITY OF SIMI VALLEY A "RENT CONTROLLED" CITY?
No, “rent control” refers to a rule adopted locally by ordinance which would give the City the right to regulate rents. Instead, the City enters into agreements with property owners to restrict the rents on certain units consistent with rents affordable to low-income households. A list of these rental properties is contained in the Affordable Housing Guide.
CAN I PUT AN ENCLOSED STORAGE BIN ON THE STREET?
No. Storage bins are not allowed in the street.
WHOM CAN I TALK TO REGARDING INSTALLATION OF HANDICAPPED CURB RAMPS?
Contact the Public Works, Capital Projects Section at (805) 583-6786 to report or discuss any issues related to handicapped ramps.
CAN I STORE CONSTRUCTION MATERIALS IN THE STREET?
No. Construction materials cannot be stored in the public right-of-way (street, parkway, or sidewalk).
WHOM CAN I CALL TO COME OUT AND COLLECT ITEMS THAT WERE DUMPED IN THE STREET IN FRONT OF MY HOME?
If the items are in the City right-of-way, call the Public Works, Public Services Center Dispatcher at (805) 583-6400.
WHOM DO I CONTACT TO REPORT A POTHOLE IN THE STREET?
To report a pothole or other maintenance problem, please click here or contact the Public Works Dispatcher at (805) 583-6400.
HOW DO I PROPERLY DISPOSE OF THINGS THAT ARE CONSIDERED HAZARDOUS WASTE FROM MY HOME, SUCH AS FLUORESCENT LIGHT BULBS, MOTOR OIL, BATTERIES, ETC.?
These items can be disposed of at the City’s monthly household hazardous waste event. Please call (805) 583-6321 to schedule an appointment. For more information visit our website or call (805) 583-6429 or (805) 583-6424.
CAN I WIDEN MY DRIVEWAY APPROACH TO ACCOMMODATE MY MOTOR HOME?
It may be possible. Please call (805) 583-6786 for permit requirements.
WHOM DO I CONTACT TO REPORT TREES THAT NEED PRUNING (TRIMMING) IN THE PUBLIC RIGHT-OF-WAY?
Contact Public Works, Public Services Center Dispatch at (805) 583-6400.
CAN I PLACE A CARGO CONTAINER ON MY PROPERTY?
There are regulations for the temporary or permanent placement of cargo containers in the City. Cargo containers generally are only allowed on residential properties with a building permit for onsite construction. Cargo containers may be allowed on commercial or industrial properties on a temporary or permanent basis, provided that they are screened and not placed on required parking, driveways, or landscaped areas. Contact the Planning Division at (805) 583-6769 for complete requirements.
WHOM DO I CONTACT TO REPORT TREES GROWING INTO ELECTRIAL LINES?
Contact Edison at (800) 655-4555, or report it http://www.sce.com (please note that you will need to have your SCE user name and password available to report this information on-line).
CAN I DRAIN MY POOL/SPA TO THE STREET/STORM DRAIN?
Before draining the pool, you must come to City Hall to obtain an Encroachment Permit from Public Works, 2929 Tapo Canyon Road, Simi Valley. There is no charge for this permit. If a pool service company is hired to drain the pool, the proper Encroachment Permit must still be obtained. If you have questions, contact Public Works staff at (805) 583-6786.
CAN I USE THE CITY OF SIMI VALLEY'S HOME REHABILITATION LOAN TO UPGRADE MY PROPERTY BEFORE I SELL IT?
No, this Program is used to assist people who intend to reside in their home, not to prepare for a sale.
THERE IS A GRADING PROJECT NEAR MY HOME THAT IS CREATING A LOT OF DIRT, DUST, AND DEBRIS. WHOM DO I CALL TO GET THIS TAKEN CARE OF?
Contact the Public Works Department, Development Division, at (805) 583-6786.
WHAT NEW PROJECTS ARE BEING BUILT IN SIMI VALLEY?
You can view the City’s Residential and Commercial/Industrial Development Summaries here . You may also purchase a copy of these documents at the Planning Division, located at 2929 Tapo Canyon Road, Simi Valley, CA 93063.
DO I NEED A PERMIT TO REMOVE A TREE FROM MY YARD?
To remove a Mature Native Oak Tree that that is in your yard, you must obtain a Tree Removal Permit. You do not need a permit to remove other Mature Trees within the yards of single-family homes. Please contact the Planning Division at (805) 583-6769 for more information.
DO I NEED A PERMIT FOR A HOME-BASED BUSINESS?
Yes. A Home Occupation Permit is issued by the City to allow residents the opportunity to conduct a business and/or provide professional services out of their home, provided the use is clearly incidental or secondary to the use of the home for residential purposes. Click here to find out about Home Occupation Permit requirements.
I RECEIVED A NOTICE IN A YELLOW ENVELOPE. DO I NEED TO DO ANYTHING?
If the letter is from the City of Simi Valley, it may be a Public Hearing Notice for an upcoming City Council, Planning Commission, or Administrative public hearing. The notices are mailed to property owners and occupants within 300 feet of a proposed project. All residents are encouraged to attend public hearings, submit letters of support or opposition, and ask questions about the proposed project. You should contact the case planner noted in the letter to learn more about the project.
MY SIDEWALK NEEDS REPAIR. WHO IS RESPONSIBLE?
Sidewalks that have been accepted by the City for maintenance are the City’s responsibility. Contact the Public Works, Public Services Center Dispatch at (805) 583-6400. Alternatively, you may write a letter requesting repair to the Director of Public Works, Ron Fuchiwaki, 2929 Tapo Canyon Road, Simi Valley, CA 93063.
All commercial, industrial, and multi-family residential projects are required to maintain landscaping and landscape planters that were approved as part of the project’s Planned Development Permit or Conditional Use Permit. Please contact the Planning Division at (805) 583-6769 if you believe landscaping at a site is not being properly maintained.
CAN I INSTALL A TEMPORARY SIGN?
Temporary Signs on private property require Temporary Sign Permits, unless they are noncommercial or charitable signs. All sign types are subject to size and duration requirements, and additional standards. Temporary signs are not allowed in the public right-of-way (including streets, sidewalks, and parkways) and public easements. Please click here for more information on Temporary Signs.
WHAT IS THE CITY'S POLICY WITH RESPECT TO THOSE WITH DISABILITIES?
In accordance with the requirements of the Americans with Disabilities Act of 1990 (ADA), the City will not discriminate against qualified individuals with disabilities on the basis of disability in the City's services, programs, or activities, including hiring and employment practices.
The City will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all City programs, services, and activities. For example, individuals with service animals are welcomed in City offices, even where pets are generally prohibited.
WHAT IF I HAVE THE NEED FOR ADA ACCOMMODATION TO COMMUNICATE?
The City will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in the City's programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.
WHAT IF I HAVE A COMPLAINT ABOUT ADA ACCESSIBILITY?
Individuals with a complaint that a City program, service, or activity is not accessible to persons with disabilities may complete a grievance form, which should be directed to:
c/o Human Resources
City of Simi Valley
2929 Tapo Canyon Road
Simi Valley, CA 93063
IS THERE A COST FOR ADA SERVICES?
The City will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.
WHOM MAY I CONTACT FOR ADA ACCOMMODATION?
Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a City program, service, or activity, should contact the City's ADA Coordinator by telephone at (805)583-6739 or by E-mail as soon as possible, but no later than 48 hours before the scheduled event. Download the Request Form.
I'M THINKING OF ADDING A STRUCTURE IN MY YARD. DO I NEED A PERMIT?
A Zoning Clearance is required for all accessory structures. Many structures also require Building Permits. Please click here for more information or contact the Planning Division at (805) 583-6769 for more information.
DO I NEED A PERMIT FOR A SIDEWALK SALE?
Yes. A sidewalk sale, parking lot sale, outdoor display, and most other outdoor sales activities require a Temporary Use Permit (TUP). Click here for additional information on sidewalk sales and TUPs, or contact the Planning Division at (805) 583-6769.
WHAT ARE MY PROPERTY LINE SETBACKS?
There are various setback requirements for all types of structures and uses, and they also depend on the Zoning District you are located in. You should contact the City's Planning Division at (805) 583-6769, to determine your setbacks.
WHERE DO I GO TO FIND OUT ABOUT ZONING INFORMATION?
You may visit the Planning Division front counter, located at 2929 Tapo Canyon Road, Simi Valley, CA 93063. You may also call the Planning Division at (805) 583-6769.
WHAT IS MY PROPERTY ZONED?
The City is divided into several Residential, Commercial, and Industrial Zoning Districts. Each Zoning District has specific zoning regulations. You should contact the City's Planning Division at (805) 583-6769. Zoning Maps are also available to view here.
HOW DO I FIND OUT IF MY PROPERTY IS IN A FLOOD ZONE?
The Planning Division keeps a copy of the official flood zone maps prepared by the Federal Emergency Management Agency (FEMA). Click here for more information or contact the City's Planning Division at (805) 583-6769.
IF YOU ARE ELIGIBLE FOR SECTION 8, BUT THEY ARE NOT TAKING APPLICATIONS, ARE THERE ANY PROGRAMS TO HELP ME WITH MY RENTAL PAYMENTS?
Yes, if you are a senior citizen 62 years or older, and live in Simi Valley, the City of Simi Valley sponsors the Senior Rent Subsidy Program administered by the Area Housing Authority. To qualify, you would need to be in the very low-income bracket as identified in the latest Income Limit Schedule (PDF: 2007incomelimitschedule.pdf) for Ventura County. To obtain an application for the Simi Valley Senior Rent Subsidy Program, contact the Area Housing Authority at (805) 480-9991 ext. 415.
HOW DO I QUALIFY FOR THE CITY OF SIMI VALLEY'S AFFORDABLE RENTAL PROGRAM?
Program qualifications are based on household size (number of persons living in household) and gross income. Refer to the most recent Income Limits Schedule for Ventura County published in the Affordable Housing Guide.
HOW DO I APPLY FOR A CITY OF SIMI VALLEY AFFORDABLE APARTMENT?
Each apartment complex handles its own waiting lists and application forms. Inquire with each complex listed in the Affordable Housing Guide you are interested in about the level of information required to get on their waiting list; their phone numbers are included in the Affordable Housing Guide.
HOW MUCH IS THE RENT FOR A SIMI VALLEY AFFORDABLE APARTMENT?
The rents for the affordable units vary by apartment complex. You can always inquire with management as to the going rate of an affordable apartment for the size of unit you are seeking. Typically, the rents for the affordable units are less than rents being charged for units without affordability controls.
I HAVE ABNORMALLY LOW/HIGH WATER PRESSURE. WHAT SHOULD I DO?
If you have a question about water pressure or are experiencing abnormally low/high pressure, please call the Customer Services Division at (805) 583-6736.
HOW DO I REPORT A METER OR FIRE HYDRANT LEAK?
If a meter leak is on the customer’s side of the meter, please contact a plumber to arrange to have the problem corrected.
If a meter is leaking on the City’s side of a meter or you spot a leak from a fire hydrant, please call the Customer Services Division at (805) 583-6736.
WHAT IS A BUSINESS TAX CERTIFICATE?
A business tax certificate is an annual tax you pay every calendar year for operating a business within the City of Simi Valley. The calendar year is from January 1st through December 31st and the business tax certificate must be renewed by April 30th of the following year and becomes delinquent after May 1st.
The City will send a renewal notice, however it is your responsibility, as the business owner, to renew before May 1st. Penalties are assessed for delinquent accounts regardless of whether you receive a renewal notice or not. If you do not receive a renewal notice by February 1st, please contact Customer Services Division at (805) 583-6736.
HOW DO I OBTAIN A DOG LICENSE?
If you live within Ventura County and are within the Ventura County Department of Animal Services area of service, you must purchase an animal license AND have your animal vaccinated against rabies by a licensed veterinarian. This vaccination must be updated every one to three years (depending on the type of vaccine). The County shelters do not vaccinate animals, but do provide low-cost 'clinics' throughout the county. A team of Licensing Inspectors canvasses the County to ensure compliance with State and Local licensing and rabies vaccination requirements. For more licensing information, please call (805) 388-4341 or (888)-223-PETS, option 6.
Male or female dogs and cats $80.00 per year
Spayed or neutered dogs and cats: $20.00 per year
Penalty license applies 30 days after license due date: Plus 100%
Cat licensing is required in the cities of Moorpark and Oxnard.
Dog licenses may be obtained at City Hall at 2929 Tapo Canyon Road, some local pet stores, veterinarian offices and at the County's Simi Valley Holding Facility and the Main Shelter in Camarillo. For more information including a full listing of licensing locations, please call the County's Animal Regulation Department at (888) 223-7387 or to request a license online visit the Ventura County Department of Animal Services licensing website.
WHO CAN I SPEAK WITH REGARDING LANDLORD TENANT ISSUES?
The City Attorney’s Office does not handle landlord/tenant issues or disputes. For assistance you can contact the Ventura County District Attorney’s Office at (805) 654-2500 or you can visit the website. The California Department of Consumer Affairs is also a good resource for landlord/tenant issues. The website is http://www.dca.ca.gov.
HOW DO I GET PAID FOR DAMAGES THAT THE CITY APPEARS TO BE RESPONSIBLE FOR?
If you believe you have a valid claim against the City of Simi Valley, a Claim for Damage Form must be completed and submitted to the City Clerk’s Office generally within six months from the date of the incident, depending upon the type of incident.
After you file your claim, it will be investigated by the City, which will take from two to six weeks. If the City determines that the facts and the law relating to your claim entitle you to the damages, which you have claimed, a settlement offer will be mailed to you. After 45 days from the date you file your claim, unless it is accepted, by statute it is deemed denied by operation of law. If you don’t receive either an offer or rejection within eight weeks, please call the City Attorney’s Office at (805) 583-6714 between the hours of 8:00 a.m. – 5:00 p.m.
It is within the claimant’s discretion to seek private legal counsel to assist in this process.
DOES THE CITY ATTORNEY HAVE JURISDICTION OVER THE SUPERIOR COURT IN SIMI VALLEY?
The City Attorney does not have jurisdiction over the court system. If you need court related information for the Ventura County Courts you may visit the website. The telephone numbers for the East County Division of the Superior Court in Simi Valley: Civil (805) 582-8086 and for Criminal/Traffic (805) 654-8080. The telephone numbers for the Main Courthouse of the Superior Court, County of Ventura: Civil (805) 654-2609 and for Criminal/Traffic (805) 654-2611.
WHAT’S THE DIFFERENCE BETWEEN THE CITY ATTORNEY AND THE DISTRICT ATTORNEY?
The City Attorney’s Office conducts both civil and criminal functions for the City of Simi Valley. It represents the City of Simi Valley in all its legal affairs. Its prosecution functions entails handling misdemeanors and infractions (for example, drinking in public and zoning violations) related to violations of the Municipal Code of the City.
The District Attorney’s Office is a county department, which handles the criminal prosecution of felonies (i.e., murder, theft, rape, domestic abuse, etc.) and state misdemeanors. The local branch of the District Attorney’s Office for Ventura County located in the City of Ventura can be reached at (805) 654-2500 or visit the website.
CAN THE CITY ATTORNEY GIVE PRIVATE CITIZENS LEGAL ADVICE?
The City Attorney’s Office does not represent private individual citizens in private legal matters. Legal advice for private individual citizens can be obtained from private legal counsel retained at each individual’s discretion and cost.
To assist you in obtaining private counsel, you can contact:
Ventura County Bar Association at (805) 654-2500 or visit the website. State Bar of California at (415) 538-2250 or visit the website. Lawyer’s Referral Service at (805) 650-7599.
WHAT SHOULD I DO IF A WARRANT HAS BEEN ISSUED FOR MY ARREST?
Once a warrant has been issued by the Court, the City Attorney’s Office does not have the authority to reverse the judge’s decision.
If you are in this type of situation, and reside within the City of Simi Valley, and wish to address this matter, you should immediately contact the Superior Court, East County Division, criminal division at (805) 582-8080 for assistance.