Frequently Asked Questions

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Expand/Contract Questions and Answers

  • HOW CAN I DETERMINE IF PROPERTY I HAVE LOST HAS BEEN TURNED OVER TO THE POLICE DEPARTMENT?

  • IF I WAS ARRESTED, CAN I GET A COPY OF THE ARREST REPORT?

  • HOW DO I GET A RESTRAINING ORDER?

  • WHAT HAPPENS AFTER THE SUSPECT IN MY CASE HAS BEEN ARRESTED?

  • I HAVE BEEN THE VICTIM OF A CRIME. WHAT SERVICES ARE AVAILABLE TO ME?

  • MY FORMER SPOUSE HAS NOT BEEN PROMPT IN FOLLOWING THE DIRECTIVES OF OUR CHILD CUSTODY ORDER; WHAT DO I DO?

  • WHO CAN GET A COPY OF A POLICE REPORT?

  • WHAT CAN I DO TO PROTECT MYSELF IF MY PERSONAL INFORMATION HAS BEEN COMPROMISED?

  • HOW DO I REPORT A CODE ENFORCEMENT COMPLAINT?

  • WHAT SHOULD I DO IF I SEE GRAFFITI IN MY NEIGHBORHOOD?

  • WHAT CAN I DO IF I RECEIVED A PARKING CITATION I FEEL I DID NOT DESERVE?

  • MY VEHICLE WAS TOWED AND I DO NOT THINK IT SHOULD HAVE BEEN. WHO CAN I CONTACT?

  • WHAT DO POLICE DEPARTMENT VOLUNTEERS DO?

  • CAN MY CHILD COMPLETE THEIR SCHOOL-ASSIGNED COMMUNITY SERVICE HOURS AT THE POLICE DEPARTMENT?

  • DO I HAVE TO BE A RESIDENT OF SIMI VALLEY TO BE A POLICE DEPARTMENT VOLUNTEER?

  • HOW DO I REPORT PARKING VIOLATIONS?

  • HOW DO I MAKE A POLICE REPORT FOR INSURANCE PURPOSES?

  • MAY I PARTICIPATE IN THE CITIZENS ACADEMY IF I DO NOT LIVE IN SIMI VALLEY?

  • HOW DO I REPORT A CRIME?

  • HOW DO I GET A COPY OF A POLICE REPORT?

  • CAN I PARK TRAILERS ON THE STREET?

  • HOW CAN I FOLLOW UP ON A CRIME REPORT I MADE?

  • HOW DO I REPORT BARKING DOGS?

  • HOW DO I REPORT AN ABANDONED VEHICLE?

  • HOW DO I GET A CORRECTABLE (EQUIPMENT) TRAFFIC CITATION SIGNED OFF?

  • DOES SIMI VALLEY HAVE A NOISE ORDINANCE?

  • HOW CAN I GET MORE INFORMATION ABOUT JOB OPPORTUNITIES WITH THE SIMI VALLEY POLICE DEPARTMENT?

  • WHAT TYPE OF EDUCATION AND EXPERIENCE WOULD ASSIST ME IN BECOMING A POLICE OFFICER WITH THE SIMI VALLEY POLICE DEPARTMENT?

  • WHO IS MY WATER COMPANY?

  • I AM INTERESTED IN TRAFFIC VOLUMES ON CITY STREETS. WHERE CAN I GET THIS INFORMATION?

  • DO DRIVERS MAKE CHANGE?

  • CAN I TAKE MY DOG ALONG WITH ME ON THE BUS?

  • CAN I TAKE MY BIKE ON THE BUS?

  • WHERE CAN I PURCHASE BUS PASSES?

  • HOW DO I GET TO MY DESTINATION USING THE BUS?

  • WHAT DOES IT COST TO JOIN THE SENIOR CENTER?

  • WHERE IS THE SENIOR CENTER?

  • I’M HAVING PROBLEMS WITH MY TEENAGER. WHO SHOULD I CALL?

  • HOW IS MY SEWER BILL CALCULATED?

  • WHAT ARE THE SIMI VALLEY NEIGHBORHOOD COUNCILS?

  • MAY I ATTEND THE NEIGHBORHOOD COUNCIL MEETINGS IF I DO NOT SERVE ON AN EXECUTIVE BOARD?

  • HOW DO I APPLY FOR THE YOUTH COUNCIL?

  • WHO QUALIFIES TO SERVE ON THE NEIGHBORHOOD COUNCIL EXECUTIVE BOARDS?

  • WHO CAN USE THE YOUTH EMPLOYMENT SERVICE (YES)?

  • DO YOU TAKE WALK-IN CLIENTS?

  • HOW DO I SET UP AN APPOINTMENT WITH THE YOUTH EMPLOYMENT SERVICE (YES) TO RECEIVE JOB REFERRALS?

  • DOES THE CITY'S YOUTH EMPLOYMENT SERVICE (YES) ISSUE WORK PERMITS?

  • I HAVEN’T TURNED 15 YET; CAN THE CITY'S YOUTH EMPLOYMENT SERVICE (YES) HELP ME FIND A JOB?

  • MY NEIGHBOR HAS TRASH AND OUTSIDE STORAGE IN THE FRONT YARD AND KEEPS TRASH RECEPTACLES OUT BY THE CURB AT ALL TIMES. IS THIS ALLOWED?

  • HOW CAN I FIND OUT ABOUT VOLUNTEER OPPORTUNITIES?

  • OUR NEIGHBORHOOD WANTS TO CLOSE THE STREET FOR A BLOCK PARTY. WHOM DO WE CONTACT?

  • WHAT OTHER REQUIREMENTS MAY I BE SUBJECT TO (FEDERAL REQUIREMENTS)?

  • HOW DO I MAKE A COMPLAINT ABOUT A DOG'S EXCESSIVE BARKING?

  • HOW CAN I CONTROL RATS AROUND MY HOUSE?

  • HOW CAN I FIND OUT ABOUT UPCOMING SHOWS AND PERFORMANCES AT THE SIMI VALLEY CULTURAL ARTS CENTER?

  • WHO ARE THE CABLE TELEVISION PROVIDERS IN SIMI VALLEY?

  • IS THERE ANYTHING THE CITY CAN DO ABOUT UNKEMPT RESIDENTIAL OR COMMERCIAL PROPERTY?

  • HOW IS MY WATER BILL CALCULATED?

  • HOW DO I REQUEST THE CITY TO INSTALL SPEED HUMPS ON MY STREET?

  • HOW DO I REQUEST A CROSSWALK?

  • WHAT OTHER REQUIREMENTS MAY I BE SUBJECT TO (VENTURA COUNTY REQUIREMENTS)?

  • WHEN IS MY UTILITY BILL DUE?

  • WHAT IS THE TELEPHONE NUMBER OF THE SIMI VALLEY LANDFILL?

  • I WAS GIVEN A TRAFFIC TICKET AND WOULD LIKE TO KNOW WHEN A TRAFFIC OR SPEED LIMIT SIGN WAS INSTALLED. WHOM DO I CONTACT?

  • WHOM DO I CALL REGARDING TRAFFIC SIGNAL TIMING OR OUTAGES?

  • HOW CAN I GET A SPEED LIMIT SIGN ON MY STREET?

  • I AM A CONTRACTOR AND WOULD LIKE TO KNOW IF I CAN DO GRADING ON MY PROJECT ON SATURDAY?

  • IF AN EXISTING SIGN IS MISSING OR KNOCKED DOWN, WHOM DO I CONTACT?

  • HOW CAN I GET A TRAFFIC SIGN SUCH AS "DEAD END" OR "NO OUTLET" AND OTHER ROAD SIGNS ON OUR CITY STREETS?

  • CAN I PAINT THE CURB RED AND INSTALL MY OWN TRAFFIC SIGNS ON MY STREET?

  • CAN I GET "CHILDREN AT PLAY" SIGNS INSTALLED ON MY STREET?

  • HOW DO I DETERMINE WHAT TYPE OF EASEMENT I HAVE BEHIND MY PROPERTY?

  • HOW DO I GET A COPY OF THE GRADING PLANS FOR MY LOT?

  • HOW DO I GET A TRAFFIC SIGNAL INSTALLED AT AN INTERSECTION?

  • HOW DO I PROPERLY DISPOSE OF HAZARDOUS WASTES FROM MY HOME, SUCH AS FLUORESCENT LIGHT BULBS, MOTOR OIL, BATTERIES, ETC.?

  • WHAT IS AN ENCROACHMENT PERMIT?

  • WHERE CAN I OBTAIN A COPY OF THE CITY OF SIMI VALLEY STREET MAP?

  • HOW DO I FIND MY PROPERTY LINES?

  • WHERE CAN I OBTAIN A COPY OF MY PROPERTY DEED?

  • WHO MAINTAINS THE BIKE TRAILS ALONG THE ARROYO SIMI?

  • WHAT IS THE PROCESS FOR REMOVING MY PROPERTY FROM THE FLOOD ZONE?

  • WHEN WILL MY STREET BE RESURFACED?

  • HOW IS MY WATER BILL CALCULATED?

  • WHEN IS MY UTILITY BILL DUE?

  • WHAT FEDERAL REQUIREMENTS MAY MY NEW BUSINESS BE SUBJECT TO?

  • WHAT COUNTY REQUIREMENTS MAY MY NEW BUSINESS BE SUBJECT TO?

  • HOW MUCH DOES A BUSINESS TAX OR PERMIT CERTIFICATE COST?

  • WHAT IS SECTION 8?

  • HOW DO I DISPUTE MY BILL?

  • I HAD A HIGHER UTILITY BILL THAN EXPECTED. WHAT HAPPENED?

  • HOW CAN I PAY MY UTILITY BILL?

  • HOW DO I SIGN UP OR CANCEL WATER SERVICE?

  • WHAT OTHER REQUIREMENTS MY I BE SUBJECT TO (STATE REQUIREMENTS)?

  • DO I NEED TO HAVE A PHYSICAL ADDRESS BEFORE APPLYING FOR A BUSINESS LICENSE?

  • WHAT IF I HAVE MORE THAN ONE BUSINESS?

  • DO I NEED A BUSINESS TAX CERTIFICATE TO START A BUSINESS?

  • WHERE DO I GO TO APPLY FOR A CITY BUSINESS LICENSE?

  • HOW OFTEN DOES THE METROLINK RUN?

  • WHAT IS AN ADMINISTRATIVE HEARING?

  • WHAT HAPPENS AFTER I APPEAL A PARKING CITATION?

  • HOW WOULD I PROCEED IF I WANTED TO REQUEST AN ADMINISTRATIVE HEARING?

  • HOW MAY I PAY A PARKING CITATION?

  • WHAT HAPPENS IF MY PARKING CITATION PAYMENT IS LATE?

  • WHOM DO I CONTACT WITH QUESTIONS ON A PARKING CITATION?

  • HOW DO I APPEAL A PARKING CITATION?

  • CAN I APPEAL A PARKING CITATION IN SUPERIOR COURT?

  • HOW DO I APPLY FOR A CITY OF SIMI VALLEY HOME REHABILITATION LOAN?

  • HOW MUCH MONEY ARE WE ALLOWED TO BORROW FOR A CITY OF SIMI VALLEY HOME REHABILITATION LOAN?

  • WHAT ARE THE REPAYMENT TERMS FOR A CITY OF SIMI VALLEY HOME REHABILITATION LOAN?

  • WHAT IS THE INTEREST RATE AND HOW LONG DOES THE LOAN ACCRUE INTEREST WHEN UTILITIZING A CITY OF SIMI VALLEY HOME REHABILITATION LOAN?

  • HOW LONG IS THE WAITING LIST FOR THE CITY OF SIMI VALLEY'S AFFORDABLE APARTMENTS?

  • I PURCHASED A HOME WITH AN UNPERMITTED ADDITION OR GARAGE CONVERSION. CAN I USE MY CITY OF SIMI VALLEY HOME REHABILITATION LOAN TO BRING IT ALL UP TO CODE?

  • IS THE CITY OF SIMI VALLEY A "RENT CONTROLLED" CITY?

  • CAN I PUT AN ENCLOSED STORAGE BIN ON THE STREET?

  • WHOM CAN I TALK TO REGARDING INSTALLATION OF HANDICAPPED CURB RAMPS?

  • CAN I STORE CONSTRUCTION MATERIALS IN THE STREET?

  • WHOM CAN I CALL TO COME OUT AND COLLECT ITEMS THAT WERE DUMPED IN THE STREET IN FRONT OF MY HOME?

  • WHOM DO I CONTACT TO REPORT A POTHOLE IN THE STREET?

  • HOW DO I PROPERLY DISPOSE OF THINGS THAT ARE CONSIDERED HAZARDOUS WASTE FROM MY HOME, SUCH AS FLUORESCENT LIGHT BULBS, MOTOR OIL, BATTERIES, ETC.?

  • CAN I WIDEN MY DRIVEWAY APPROACH TO ACCOMMODATE MY MOTOR HOME?

  • WHOM DO I CONTACT TO REPORT TREES THAT NEED PRUNING (TRIMMING) IN THE PUBLIC RIGHT-OF-WAY?

  • CAN I PLACE A CARGO CONTAINER ON MY PROPERTY?

  • WHOM DO I CONTACT TO REPORT TREES GROWING INTO ELECTRIAL LINES?

  • CAN I DRAIN MY POOL/SPA TO THE STREET/STORM DRAIN?

  • CAN I USE THE CITY OF SIMI VALLEY'S HOME REHABILITATION LOAN TO UPGRADE MY PROPERTY BEFORE I SELL IT?

  • THERE IS A GRADING PROJECT NEAR MY HOME THAT IS CREATING A LOT OF DIRT, DUST, AND DEBRIS. WHOM DO I CALL TO GET THIS TAKEN CARE OF?

  • WHAT NEW PROJECTS ARE BEING BUILT IN SIMI VALLEY?

  • DO I NEED A PERMIT TO REMOVE A TREE FROM MY YARD?

  • DO I NEED A PERMIT FOR A HOME-BASED BUSINESS?

  • I RECEIVED A NOTICE IN A YELLOW ENVELOPE. DO I NEED TO DO ANYTHING?

  • MY SIDEWALK NEEDS REPAIR. WHO IS RESPONSIBLE?

  • WHAT DAY DOES THE STREET SWEEPER COME?

  • IS THERE A LAW ABOUT MAINTAINING LANDSCAPING?

  • CAN I INSTALL A TEMPORARY SIGN?

  • WHAT IS THE CITY'S POLICY WITH RESPECT TO THOSE WITH DISABILITIES?

  • WHAT IF I HAVE THE NEED FOR ADA ACCOMMODATION TO COMMUNICATE?

  • WHAT IF I HAVE A COMPLAINT ABOUT ADA ACCESSIBILITY?

  • IS THERE A COST FOR ADA SERVICES?

  • WHOM MAY I CONTACT FOR ADA ACCOMMODATION?

  • I'M THINKING OF ADDING A STRUCTURE IN MY YARD. DO I NEED A PERMIT?

  • DO I NEED A PERMIT FOR A SIDEWALK SALE?

  • WHAT ARE MY PROPERTY LINE SETBACKS?

  • WHERE DO I GO TO FIND OUT ABOUT ZONING INFORMATION?

  • WHAT IS MY PROPERTY ZONED?

  • HOW DO I FIND OUT IF MY PROPERTY IS IN A FLOOD ZONE?

  • IF YOU ARE ELIGIBLE FOR SECTION 8, BUT THEY ARE NOT TAKING APPLICATIONS, ARE THERE ANY PROGRAMS TO HELP ME WITH MY RENTAL PAYMENTS?

  • HOW DO I QUALIFY FOR THE CITY OF SIMI VALLEY'S AFFORDABLE RENTAL PROGRAM?

  • HOW DO I APPLY FOR A CITY OF SIMI VALLEY AFFORDABLE APARTMENT?

  • HOW MUCH IS THE RENT FOR A SIMI VALLEY AFFORDABLE APARTMENT?

  • I HAVE ABNORMALLY LOW/HIGH WATER PRESSURE. WHAT SHOULD I DO?

  • HOW DO I REPORT A METER OR FIRE HYDRANT LEAK?

  • WHAT IS A BUSINESS TAX CERTIFICATE?

  • HOW DO I OBTAIN A DOG LICENSE?

  • Male or female dogs and cats $80.00 per year
  • Spayed or neutered dogs and cats: $20.00 per year
  • Penalty license applies 30 days after license due date: Plus 100%
  • Cat licensing is required in the cities of Moorpark and Oxnard.

    Dog licenses may be obtained at City Hall at 2929 Tapo Canyon Road, some local pet stores, veterinarian offices and at the County's Simi Valley Holding Facility and the Main Shelter in Camarillo. For more information including a full listing of licensing locations, please call the County's Animal Regulation Department at (888) 223-7387 or to request a license online visit the Ventura County Department of Animal Services licensing website.

  • WHO CAN I SPEAK WITH REGARDING LANDLORD TENANT ISSUES?

  • HOW DO I GET PAID FOR DAMAGES THAT THE CITY APPEARS TO BE RESPONSIBLE FOR?

  • DOES THE CITY ATTORNEY HAVE JURISDICTION OVER THE SUPERIOR COURT IN SIMI VALLEY?

  • WHAT’S THE DIFFERENCE BETWEEN THE CITY ATTORNEY AND THE DISTRICT ATTORNEY?

  • CAN THE CITY ATTORNEY GIVE PRIVATE CITIZENS LEGAL ADVICE?

  • WHAT SHOULD I DO IF A WARRANT HAS BEEN ISSUED FOR MY ARREST?

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