File a complaint with Code Enforcement by telephone at (805) 583-6753, in person at the Code Enforcement counter or by mail at 2929 Tapo Canyon Road, Simi Valley, CA 93063, or by fax to (805) 583-7949. You may also file a complaint form online.
DO DRIVERS MAKE CHANGE?
Fixed-route & ADA/DAR Paratransit Systems:
No, Simi Valley Transit drivers are not able to provide change.
CAN I TAKE MY DOG ALONG WITH ME ON THE BUS?
Fixed-route & ADA/DAR Paratransit Systems:
Transporting animals aboard any Simi Valley Transit vehicle is not permitted unless the animal functions as a Service Animal or is confined in an approved animal carrier.
CAN I TAKE MY BIKE ON THE BUS?
Fixed-route Bus System:
Simi Valley Transit provides a convenient and affordable way to travel in and around Simi Valley. To ensure that our customers have a truly enjoyable experience, each Simi Valley Transit bus is equipped with a bicycle rack that can carry up to two bicycles. For more information, please click on the following link to access the Bikes on Buses brochure.
ADA/DAR Paratransit System:
Bicycles are not permitted on any ADA/DAR Paratransit vehicle.
WHERE CAN I PURCHASE BUS PASSES?
Fixed-route Bus Passes:
Simi Valley Transit Bus Passes are sold in books of forty-two (42) tear-out tickets and can be purchased at the following locations:
City Hall - 2929 Tapo Canyon Road Simi Valley, CA 93063 Map: City Hall
Simi Valley Town Center Guest Services - 1555 Town Center Way Simi Valley, CA 93065
Simi Valley Transit Facility - 490 West Los Angeles Avenue Simi Valley, CA 93065 Map: Transit Maintenance Facility
In addition to the above locations, Student Bus Passes can also be purchased in the ASB Office of local middle and high schools for $40.00 per book. Adult Bus Passes are sold for $40.00 per book, and Senior/Special Bus Passes are sold for $20.00 per book.
ADA/DAR Paratransit Passes:
ADA/DAR Paratransit Passes are sold in books of ten (10) tear-out tickets for $15.00 per book and can be purchased at the Simi Valley Transit Facility, located at 490 West Los Angeles Avenue. You can also place an order with one of our friendly Dispatchers by calling (805) 583-6464.
HOW DO I GET TO MY DESTINATION USING THE BUS?
Fixed-route Bus System:
Simi Valley Transit provides public transportation throughout Simi Valley and portions of the western San Fernando Valley community of Chatsworth. Simi Valley Transit Bus_Schedules and Fixed Route Maps are displayed at most bus stop locations along Simi Valley Transit's four fixed-route bus lines and are also available on all buses. Individuals can receive bus information by calling (805) 583-6456 or by logging onto one of the following websites:
ADA/DAR Paratransit is a curb-to-curb service provided to seniors age 60+ and individuals certified under the Americans with Disabilities Act. ADA/DAR service is provided throughout Simi Valley and portions of the western San Fernando Valley community of Chatsworth. Trips can be scheduled for next day service or up to 14 days in advance by calling (805) 583-6464 between 8:00 a.m. and 5:00 p.m., Monday through Saturday.
WHAT DOES IT COST TO JOIN THE SENIOR CENTER?
There is no fee to attend the Senior Center. Activities at the Center are open to anyone age 50 or older. Some of the classes have a nominal fee.
WHERE IS THE SENIOR CENTER?
The Senior Center is located at 3900 Avenida Simi, Simi Valley, CA 93063. From the 118 Freeway, take the Tapo Canyon Rd. exit and go north on Tapo Canyon Rd., past the Simi Valley Public Library, then turn left on Avenida Simi.
I’M HAVING PROBLEMS WITH MY TEENAGER. WHO SHOULD I CALL?
The Neighborhood Councils serve as advisory bodies to the City Council and Planning Commission. They provide an opportunity for public participation and involvement in City affairs as a mechanism for communication between the City Council and the public. For more information, please visit the Neighborhood Councils web page.
MAY I ATTEND THE NEIGHBORHOOD COUNCIL MEETINGS IF I DO NOT SERVE ON AN EXECUTIVE BOARD?
Yes. Every City resident 18 years and older is a member of his or her respective Neighborhood Council and is encouraged to attend meetings and vote on proposed development projects.
HOW DO I APPLY FOR THE YOUTH COUNCIL?
Youth interested in serving in an advisory capacity to the City Council on issues related to youth can apply for the Youth Council. Recruitment takes place in the spring for the following school year. Youth Council applications are accepted on an ongoing basis. For more information regarding the Youth Council and the Annual Youth Summit, please access the Youth Council web page.
WHO CAN USE THE YOUTH EMPLOYMENT SERVICE (YES)?
All Simi Valley residents between the ages of 13 and 22 are eligible for the Youth Employment Service (YES). For more information, please visit the YES web page.
HOW DO I SET UP AN APPOINTMENT WITH THE YOUTH EMPLOYMENT SERVICE (YES) TO RECEIVE JOB REFERRALS?
Youth ages 15 - 22 can call (805) 522-HIRE (4473) to set up a YES appointment. Appointments are available Monday through Friday between the hours of 9:30 a.m. and 4:00 p.m. Please visit the YES web page for more information and participant forms.
DOES THE CITY'S YOUTH EMPLOYMENT SERVICE (YES) ISSUE WORK PERMITS?
No. Work Permits must be obtained from the youth’s school of attendance. Entertainment Work Permits must be obtained from the Division of Labor Standards Enforcement. The YES provides training and assistance with job search, interview, and workplace readiness skills as well as job referrals to youth ages 13-22 at no cost. For more information on the YES services, visit the YES web page.
I HAVEN’T TURNED 15 YET; CAN THE CITY'S YOUTH EMPLOYMENT SERVICE (YES) HELP ME FIND A JOB?
While there aren’t typically a lot of job referrals for youth ages 13 and 14, the Youth Employment Service's (YES) “Entering the Workforce” workshops are provided at least twice a year. The workshops provide an overview of the types of jobs typically available to youth in that age group, how youth can market themselves safely, and how to better prepare for paid employment. Call (805) 522-HIRE (4473) for more information.
MY NEIGHBOR HAS TRASH AND OUTSIDE STORAGE IN THE FRONT YARD AND KEEPS TRASH RECEPTACLES OUT BY THE CURB AT ALL TIMES. IS THIS ALLOWED?
Accumulation of trash is not allowed on the property. The open storage of materials may be located in a rear yard, or behind a side yard fence, gate, or wall provided it does not constitute a health or safety hazard or violate any other laws. No open storage (except for furniture specifically designed for outdoor use) is permitted in the front yard or areas in front of a side yard fence, gate, or wall. Materials stored in any side or rear yard shall not be higher than the surrounding property line fence or side yard fence, gate, or wall. Trash receptacles may be placed out for collection no earlier than 4:30 p.m. on the day immediately prior to collection, and must be removed no later than 10:00 p.m. on the day of collection. Complete a complaint form and return to the Code Enforcement Division.
HOW CAN I FIND OUT ABOUT VOLUNTEER OPPORTUNITIES?
The City maintains a listing of potential volunteer opportunities in the community for youth and adults. Call (805) 583-6861 to request a copy of the volunteer list or to add your non-profit agency’s information, or visit the City's Volunteer Opportunities web page. The City also offers opportunities for residents to serve on City Boards and Commissions. Check the Simi Valley News section of the website regularly for recruitments, or call the City Clerk's office at (805) 583-6748 for more information.
HOW DO I MAKE A COMPLAINT ABOUT A DOG'S EXCESSIVE BARKING?
The City recognizes that a dog's excessive barking can be very disturbing to neighboring residents. That is why the City has an ordinance that addresses situations where a dog barks so loudly, so frequently, and continuously over a long period of time as to deprive individuals residing in two or more residences in the neighborhood of the comfortable enjoyment of their homes. The City contracts with Ventura County Animal Services (VCAS) for animal control issues including, enforcement of the City's barking dog ordinance.
Recommended First Step
It is recommended to contact the dog owner directly and advise them that there is a concern about their dog's excessive barking. Often times the dog owner may be unaware that the dog is creating a disturbance.
How to File a Barking Dog Complaint
If speaking to the owner about the dog's excessive barking is unsuccessful, please visit the Ventura County Animal Services website or call VCAS's Barking Dog Hotline at (805) 388-4341 (Option 7) for more information.
For Questions About the Number of Allowed Dogs
If you have concerns about the number of dogs that an owner is allowed to keep, please contact the City's Code Enforcement section at (805) 583-6753 for additional information and assistance.
HOW CAN I FIND OUT ABOUT UPCOMING SHOWS AND PERFORMANCES AT THE SIMI VALLEY CULTURAL ARTS CENTER?
Interested patrons may subscribe to an e-mail notification list free of charge through the Simi Valley Cultural Arts Center's website. Subscribers will receive updates regarding new shows, ticket discounts, special cast events, and more.
WHO ARE THE CABLE TELEVISION PROVIDERS IN SIMI VALLEY?
There are three sources for cable video services in the City. Spectrum serves all of Simi Valley and may be reached at 1-888-892-2253. AT&T offers video services in parts of the City and may be reached by calling 1-800-288-2020. You may also call one of the satellite video providers listed in the Yellow Pages.
IS THERE ANYTHING THE CITY CAN DO ABOUT UNKEMPT RESIDENTIAL OR COMMERCIAL PROPERTY?
Yes. The City’s Property Maintenance Program will address items that include overgrown grass and weeds, trash accumulations, open storage, exterior missing and peeling paint, and damage to the structure, roof, or driveway. For more information, download a copy of the property maintenance brochure.
HOW OFTEN DOES THE METROLINK RUN?
Metrolink information is available by calling (800) 371-LINK (5465) or visiting the Metrolink website at www.metrolinktrains.com for services and schedules.